Full price of the float, massage, oxygen and any other services we offer will be charged to your credit card or account if a 24 hour notice is not given in advance & and a 20% gratuity to each therapists or treatment session. If using a gift card the value of the session will be deducted from the value at the full amount. However, you can re-schedule with no penalty before the 24 hour notice time. You must contact the business at 602.595.3001 not the therapist to cancel your appointment(s). If you are a no show and no call you will be charged for your session(s).